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About the Book

Communicating in the 21st Century (C21) 3rd edition, is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US of UK text. Author Baden Eunson has drawn on decades of experience in education and industry, as well as building on the success of the previous editions of this text, to deliver a total learning package.

The third edition of the text is in full colour for the first time, with comprehensive and highly referenced coverage of communication theory continuing to be balanced with extensive practical skill activities. Both the text and its associated digital resources are written in user-friendly, accessible style and are enhanced by informative illustrations. Each chapter is a tightly structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises.

In keeping with the contemporary style of the text, a new chapter in this edition analyses the growing phenomenon of communication via social media. In addition, a further ten chapters are available for free online and also in the e-book version of the text. These chapters provided an ideal safety net for all students, including for students with English as a second language. The online chapters are

Grammar
Punctuation, Spelling and Usage
Style
Plain English
How to Write
Scientific and Technical Writing
Gender and Communication
Media and Communication
Communicating with Customers
Leadership and Communication

Well-developed interpersonal and communication skills are increasingly in demand by employers in all industries. In today's competitive career market, C21 is the perfect too for students, lecturers and professionals.