Chapter 15 - Glossary Quiz

1.	Enthuses people to continuously change, refine and improve strategies and their implementation. Answer:

2.	Radical transformation of an organisation's vision and structure, usually involving large-scale downsizing of its workforce. Answer:

3.	Try to achieve change through helping organisation members become more active and self-reliant in their ability to continue changing in the future. Answer:

4.	Based on the system theory notion that any changes in one part of the system will also affect other parts. Answer:

5.	Change based on activities that increase shareholder or economic value. Answer:

6.	The different functions that need to be filled in the innovation process and include idea generator, information gatekeeper, product champion, project manager and innovation leader. Answer:

7.	Te change initiatives come from senior management. Answer:

8.	Tries to change the behaviour of another person or social system. Answer:

9.	The phase during which a situation is prepared for change. Answer:

10.

Change based on activities that increase organisational performance capabilities.

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11.

A form of resistance which occurs when employees fear speaking up about workplace problems. Managers often interpret it as agreement.

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12.

Continuously changes and improves using the lessons of experience.

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13.

Involve the use of new or improved design principles or technologies for incorporation in products or services.

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14.

Groups of enterprises with common or complementary business interests, including the public and private entities on which they depend.

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15.

Turns ideas into products or processes with economic value added.

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16.

Change initiatives come from all levels in the organisation.

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17.

Involve new or improved ways of manufacturing the product or service.

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18.

Recognise the importance of collaboration and mutual support and include team building, process consultation and intergroup team building.

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19.

Pursues change through empirical data and rational argument.

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20.

A combination of personal attributes that allow you to consistently outperform others in meeting the needs of employers.

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21.

Five steps for leading the innovation process in organisations — imagining, designing, experimenting, assessing and scaling.

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22.

Pursues change through formal authority and/or the use of rewards or punishments.

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23.

Shifting networks of strategic alliances linked by technology, with very little physical infrastructure, that are engaged as needed.

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24.

A discrepancy between the desired and actual state of affairs.

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25.

A comprehensive effort to improve an organisation's ability to deal with its environment and solve problems.

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26.

A collaborative process of collecting data, using it for action planning and evaluating the results.

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27.

The phase at which change is stabilised.

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28.

Pursues change by participation in assessing values, needs and goals.

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