Chapter 12 - Glossary

1.	Honesty, credibility and consistency in putting values into action. Answer:

2.	The recurring pattern of behaviours exhibited by a leader. Answer:

3.	The ability to get someone else to do something you want done or to make things happen the way you want. Answer:

4.	Inspirational leadership that gets people to do more in achieving high performance. Answer:

5.	A term used to describe a clear sense of the future. Answer:

6.	Distributes decision-making power through an organisation. Answer:

7.	The capacity to influence other people by virtue of formal authority, or the rights of office. Answer:

8.	Activates logical states to achieve self-awareness and positive self-regulation. Answer:

9.	The capacity to influence other people because of their desire to identify personally with you. Answer:

10.

Factors in the work setting that direct work efforts without the involvement of a leader.

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11.

The capacity to influence other people because of specialised knowledge.

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12.

Leadership that directs the efforts of others through tasks, rewards and structures.

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13.

A decision made by a leader after receiving information, advice or opinions from group members.

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14.

A decision made by the leader and then communicated to the group.

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15.

The capacity to offer something of value as a way of influencing other people.

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16.

The capacity to punish or withhold positive outcomes as a way of influencing other people.

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17.

The process of arousing enthusiasm and directing efforts towards organisational goals.

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18.

A decision made with the full participation of all group members.

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19.

The ability to manage ourselves and our relationships effectively.

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20.

Brings to the situation a clear sense of the future and an understanding of how to get there.

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21.

Always 'good' and 'right' by ethical standards.

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22.

Develop special leader–follower relationships and inspire followers in extraordinary ways.

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