Chapter 3 - Glossary Quiz

1.	Instantaneous communication between people online at the same time. Answer:

2.	The continuation of a course of action even though it is not working. Answer:

3.	Focuses on long-term objectives while being flexible in dealing with short-term problems. Answer:

4.	A choice between alternative courses of action. Answer:

5.	Use IT to collect, organise and distribute data for use in decision making. Answer:

6.	The processes using intellectual capital for competitive advantage. Answer:

7.	Strategies for simplifying decision making. Answer:

8.	Use the web for communication and data sharing between the organisation and its environment Answer:

9.	Describes decision making with limited information and bounded rationality. Answer:

10.

Describes decision making with complete information.

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11.

Lacks complete information, but offers 'probabilities' of the likely outcomes for possible action alternatives.

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12.

Offer complete information on possible action alternatives and their consequences.

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13.

Buying and selling goods and services through use of the internet.

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14.

Approaches problems in a rational and analytical fashion.

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15.

Apply solutions from past experience to a routine problem.

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16.

Lacks so much information that it is difficult to assign probabilities to the likely outcomes of alternatives.

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17.

The collective brain power or shared knowledge of a workforce.

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18.

Allow computers to mimic the thinking of human experts for applied problem solving.

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19.

Apply specific solutions crafted for a unique problem.

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20.

Data made useful for decision making.

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21.

Involves comparing the costs and benefits of each potential course of action.

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22.

Uses controlled access to enterprise portals and supporting software to enable firms to transact business electronically with one another.

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23.

The ability to understand and use computers to advantage.

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24.

Continuously changes and improves using the lessons of experience.

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25.

Uses IT to meet the information needs of managers in daily decisions.

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26.

Use the web for communication and data sharing within an organisation (also 'corporate portals').

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27.

An unexpected problem that can lead to disaster if not resolved quickly and appropriately.

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28.

Computer hardware, software, networks and databases supporting information use.

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29.

Use the web for communication and data sharing within an organisation

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30.

Approaches problems in a flexible and spontaneous fashion.

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31.

Chooses the alternative giving the absolute best solution to a problem.

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32.

Use the web for communication and data sharing between the organisation and its environment

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33.

Involves identifying and taking action to resolve problems.

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34.

Sharing connects PCs directly to one another over the internet.

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35.

The ability to use computers and information technology to locate, retrieve, evaluate, organise and analyse information for decision making.

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36.

The process of making choices between alternative courses of action.

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37.

Choose the first satisfactory alternative that comes to your attention.

Answer:

38.

Allows a computer to help organise and analyse data for problem solving.

Answer:

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