Case	Suggested Chapter	Cross-References and Integration
Harley Davidson	Chapter 2: Organisational Behaviour and the Global Economy	Leading; corporate culture; innovation and change; competitive advantage; and strategic management.
Southwest Airlines	Chapter 4: Motivation and Empowerment Chapter 5: Learning Reinforcement and Self Management	Dynamic new workplace; teams, leading; and strategic management
Boeing	Chapter 6: Job Designs, Goal Setting and Alternative Work Arrangements	Teams; organisational design; change
Steinway Piano	Chapter 7: Groups and Group Dynamics	Job design; quality; innovation; and strategic management
Jeff Gordon: The Ultimate Team Player	Chapter 8: Teamwork and Team Building	Organisational cultures; leadership; motivation and reinforcement; communication
Price Waterhouse/Coopers & Lybrand	Chapter 10: Organisational Design and Competitive Edge	Global economy; teams; communication; and change
Motorola	Chapter 11: Organisational Culture	Innovation; conflict and negotiation; leadership; change and stress
Perot Systems	Chapter 13: Leadership	Organisational cultures; group dynamics and teamwork; motivation and reinforcement
Johnson & Johnson	Chapter 14: Decision Making	Organisational structure; organisational cultures; change and innovation; group dynamics and teamwork; diversity and individual differences
United Parcel Service	Chapter 15: Communication	Information and decision making; planning; organising; innovation and change
American Airlines	Chapter 16: Conflict and Negotiation	Change; innovation and stress; job designs; communication; power and politics
Disney/ABC	Chapter 17: Organisational Changes and Stress	Dynamic new workplace; leading; communication; and strategic management