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Overview of study objectives by
chapter.
CHAPTER 1
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Explain what is meant by human resource management
- Understand the relationship between human resource
management and management
- Describe the HR manager’s role
- Understand the human resource management activities
performed in organisations
- Explain the meaning of strategy
- Explain the meaning of strategic human resource
management
- Describe a strategic approach to human resource
management
- Appreciate the strategic challenges facing human
resource management
Top
CHAPTER 2
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Appreciate the importance of HR planning
- Explain the relationship between strategic HRM
and HR planning
- Identify the key environmental influences on HR
planning
- Understand the basic approaches to HR planning
- Describe the ways of forecasting HR requirements
and availability
- Understand the requirements for effective HR planning
Top
CHAPTER 3
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Describe the relationship between strategic HRM
and human resource information systems (HRIS)
- Explain the use of HRIS in contemporary HR functions
- Understand the decision-making process that needs
to be followed when introducing HRIS
- Understand the key issues that will determine the
success or failure of an HRIS
- Describe how an effective HRIS facilitates the
achievement of HRM objectives
Top
CHAPTER 4
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Understand the importance of the law as it relates
to HRM
- Identify the sources of legal obligations in employment
law
- Understand the importance of the contract of employment
and its essential terms
- Identify the legal requirements
at various stages of employee recruitment and selection
- Discuss the procedures for terminating
employees
- Understand the employee’s rights of review
upon dismissal
Top
CHAPTER 5
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Explain what is meant by job analysis and job design
- Understand the uses of job analysis
- Describe the content of a job
description and a job specification
- Discuss the collection of job
analysis data
- Explain the major methods of
job analysis
- Discuss competency profiling
- Understand the major approaches
to job design
- Discuss quality of work
life, employee participation and industrial democracy
Top
CHAPTER
6
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Describe strategic recruitment
- Discuss the major internal and external sources
of human resources
- Explain the major recruitment methods and their
advantages and disadvantages
- Discuss the recruitment of women, people with disabilities,
older workers and minorities
- Evaluate the recruitment activity
Top
CHAPTER
7
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Explain strategic selection
- Understand the need for validation of employee
selection procedures
- Describe some of the major research findings on
selection
- Evaluate the use of psychological tests
in selection
- Appreciate the factors that
make for successful selection interviewing
- Discuss two approaches to making the selection
decision
Top
CHAPTER 8
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Discuss the relationship between strategy, performance
management and performance appraisal
- Understand the objectives of performance appraisal
- Identify the sources of error in performance appraisal
- Discuss the major types of performance appraisal
systems
- Understand the importance of goal setting in performance
improvement
- Appreciate the impact of EEO on performance appraisal
Top
CHAPTER 9
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Understand the importance of human resource development
to organisational success
- Explain the meanings of strategic human resource
development, learning organisations and knowledge management
- Explain the need for a systematic approach to training
and development
- Distinguish between training and development
- Outline the major human resource development methods
and techniques
- Describe the key characteristics
of an effective orientation program
- Understand the main principles of learning psychology
Top
CHAPTER 10
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Understand the importance of career planning and
development
- Identify the responsibility for career planning
and development
- Discuss the HR department’s role in career
planning and development
- Discuss some of the major factors contributing
to successful career development
- Understand the preparation desirable for a career
in HRM
Top
CHAPTER 11
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Understand the importance of strategic motivation
- Discuss the features of the major theories of motivation
- Describe the relationship between motivation and
performance
- Understand the implications
of motivation theory for HRM
- Explain the effectiveness of money as a motivator
Top
CHAPTER 12
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Understand the need to link compensation policies
and practices with an organisation’s strategic business objectives
- Identify the key objectives of employee compensation
- Explain the components of a systematic compensation
program
- Understand the mechanics of common job
evaluation systems
- Explain how to link pay to performance
- Explain the steps in salary
planning
Top
CHAPTER 13
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Explain the concept of incentive compensation and
why its use is spreading
- Identify the key objectives of incentive compensation
plans
- Describe the major types of incentive pay systems
and their advantages and disadvantages
- Understand the role of incentive pay in the overall
context of employee rewards
Top
CHAPTER 14
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Explain why organisations provide benefits to employees
- List the major types of employee benefits
- Understand the requirements for a sound employee
benefits program
- Understand the nature of superannuation
- Appreciate some of the current issues in superannuation
Top
CHAPTER 15
LEARNING OBJECTIVES
After studying this chapter, you should be able to:
- Understand the key strategic issues in industrial
relations
- Explain the unitary, pluralist and Marxist approaches
to industrial relations
- Identify the major parties in the Australian industrial
relations systems
- Discuss the industrial relations processes of collective
bargaining, conciliation and arbitration
- Explain what is meant by award restructuring and
enterprise bargaining
- Describe the key elements of the Workplace Relations
Act 1996
Top
CHAPTER 16
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- List the key elements in the management of change
- Describe change and TQM
- Explain change and acquisitions, mergers and divestitures
- Explain change and downsizing
- Discuss change and the establishment of good workplace
relations
- Explain change and the establishment of salaried
operations
Top
CHAPTER 17
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Identify the components of the planning hierarchy
in negotiations
- Explain the range of negotiation strategies and
tactics most frequently employed in union–management negotiations
- Understand the significance of power, time and
information in industrial relations negotiations
- Describe the key stages in the negotiation process
- Appreciate the importance of thorough preparation
to success in negotiation
Top
CHAPTER 18
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Appreciate the importance of a safe and healthy
work environment
- Describe what management must do to create a safe
and healthy work environment
- Understand the contribution of TQM to improved
occupational health and safety performance
- Describe government regulation of occupational
health and safety
- List the sources of job stress and the possible
remedies
Top
CHAPTER 19
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Define and distinguish the different approaches
to managing diversity in workplaces: anti-discrimination, affirmative
action and diversity management
- Compare and contrast how each approach to managing
diversity enhances equal opportunities in employment
- Explain how managing diversity contributes to the
strategic objective of HRM — that is, managing human resources
efficiently and effectively to facilitate the achievement of organisational
objectives
- Define and distinguish the different types of discrimination:
direct, indirect and systemic/structural
- Identify harassment as a particular form of discrimination
and recommend appropriate management responses
- Define the concept of merit
Top
CHAPTER 20
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Describe the major differences between domestic
and international HRM
- Understand some of the key cross-cultural issues
dealing with communication, ethics, trust, management style and
EEO
- Describe the major challenges faced in international
HRM relating to performance appraisal, training and management
development, compensation and industrial relations
- Appreciate the major characteristics of HRM in
China and Japan
Top
CHAPTER 21
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- Understand the key factors in selecting a person
for an international assignment
- Explain the major adjustment difficulties encountered
by expatriate managers and their families
- Understand the importance of expatriate orientation
and the meaning of culture shock
- Explain the importance of career planning and repatriation
- List the basic components of an expatriate compensation
and benefits program
Top
CHAPTER 22
LEARNING OBJECTIVES
When you have finished studying this chapter, you should be able
to:
- List the benefit of evaluating the human resource
function
- Describe approaches used in evaluating the human
resource function
- Appreciate the information and common measures
used in evaluating the human resource function
- Understand the importance of measuring and communicating
the contribution of the human resource function to the achievement
of the organisation’s strategic business objectives
Top
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