Student Resources
The following resources are available for students who use Communicating in the 21st Century, 3rd edition for their course:
- iStudy Guide: The Interactive Study Guide contains a range of modules, skills assessment exercises and template documents that will enhance your understanding and application of key communication concepts, including:
- Communication messages: 'pre' and 'post' editing
- Sources of research data
- The time and cultural context of nonverbal communication
- Closed versus open questions
- Motivation and persuasive communication
- Culture and communication
- Organisational communication
- Emotional intelligence
- Assertiveness
- Listening and nonverbal communication
- Feedback
- Conflict management
- Cross-cultural skills and attitudes
- Teamwork
- Letter, essay and report writing.
- Practice Tests based on key concepts from each chapter.
- Word Games based on key terms from each chapter.
- Crosswords.
Available through your university course site. |