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Student Resources

The following resources are available for students who use Communicating in the 21st Century, 3rd edition for their course:

  • iStudy Guide: The Interactive Study Guide contains a range of modules, skills assessment exercises and template documents that will enhance your understanding and application of key communication concepts, including:
    • Communication messages: 'pre' and 'post' editing
    • Sources of research data
    • The time and cultural context of nonverbal communication
    • Closed versus open questions
    • Motivation and persuasive communication
    • Culture and communication
    • Organisational communication
    • Emotional intelligence
    • Assertiveness
    • Listening and nonverbal communication
    • Feedback
    • Conflict management
    • Cross-cultural skills and attitudes
    • Teamwork
    • Letter, essay and report writing.
  • Practice Tests based on key concepts from each chapter.
  • Word Games based on key terms from each chapter.
  • Crosswords.

Available through your university course site.

 

Baden Eunson
ISBN: 1742166172
978-1-74216-617-9
750 pages
Paper © 2012