Communicating in the 21st Century provides a comprehensive, up to date look at communication today.

This text covers the traditional communication topics (eg. interpersonal, non-verbal, argument, teams and meetings, negotiation and conflict) as well as business communication (research skills, letters and memos, reports and proposals, online and academic writing, document design and graphic communication).

In addition to these generic chapters, the text covers specialist topics in leadership communication, intercultural communication, organisational and stakeholder communication, public communication as well as employment communication covering interviews and interviewing.

Further to these chapters, 8 additional chapters on Scientific and technical Writing, Gender Communication, Media Communication, Grammar, Punctuation, Spelling & Usage, Style, Plain English and How to Write are available on the texts website. These chapters give students a solid foundation in grammar, basic writing skills and style before embarking on the chapter content.